Other than the rude front desk person it was a great visit. PA Tyler was very nice and explained everything thoroughly. Unlike other Doctors' offices PA Tyler took the time to listen and I did NOT feel rushed and like he wanted me out of there so he could get to the next person. He also made me feel like I mattered, like I was a patient Not a number.
Another qualm I had though was the Doctor himself didn't even bother to come in and introduce himself to me. A quick "Hello, nice to meet you," would have been sufficient. The young lady who checked me out made up for the rudeness of the one who checked me in.
After driving away I realized the checkin person failed to return my license and insurance card. When I finished what I was doing on 46E , I returned to the office. I told the young lady that she forgot to return my items. She acted shocked but there they were still on the copier. She said, "I guess I did." NO, apology was offered. I'm glad the rest of the staff was nicer than her!!!
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Anonymous D. | Aug 02, 2021